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VETHUB

Support Tickets

Ticket Id	Subject	Category	Reference ID	Priority	Status	Last Update
VT-10261	Refund request for damaged products I have received a damaged product, please assist me with a replacement or full refund.	Return & Refund	OID-46544646	High	In Progress	12 July 2026 11:40 AM
VT-10262	Appointment reschedule request I need to reschedule my pet grooming appointment from Saturday to Sunday due to personal reasons.	Appointment	BK-83927451	High	Resolved	12 July 2026 11:40 AM
VT-10263	Payment failed but amount deducted My payment failed during checkout but money was deducted from my account.	Payment	Trn-83927451	High	Closed	12 July 2026 11:40 AM

Ticket Id

Subject

Category

Reference ID

Priority

Status

Last Update

Action

VT-10261

Refund request for damaged products

I have received a damaged product, please assist me with a replacement or full refund.

Return & Refund

OID-46544646

High

In Progress

12 July 2026 11:40 AM

VT-10262

Appointment reschedule request

I need to reschedule my pet grooming appointment from Saturday to Sunday due to personal reasons.

Appointment

BK-83927451

High

Resolved

12 July 2026 11:40 AM

VT-10263

Payment failed but amount deducted

My payment failed during checkout but money was deducted from my account.

Payment

Trn-83927451

High

Closed

12 July 2026 11:40 AM

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